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Redwood Credit Management
Our Credit Management service is ideal for clients who don't yet wish to sever their relationship with a customer. We employ a customer service approach to chase up a debt earlier to resolve any queries before they arise and allowing you to maintain your relationship with a customer.…
VIEWParentCheck+
Minimise financial risks in business. ParentCheck+ empowers organisations to assess the reliability of clients or partners before entering into agreements. By reducing the likelihood of payment issues, this service helps protect your financial stability and safeguard long-term growth.…
VIEWTerms and Conditions of Business
1. Definitions1.1 - Affiliate means: in relation to a party under this agreement, any entity that directly or indirectly through one or more intermediaries, Controls, is Controlled by, or is under common Control of that party.1.2 - Ancillary Charges means: the charges set out in the Price List, disbursements paid…
VIEWThank you
In our experience, debtors often try and contact you directly once they receive our first correspondence. If they do, politely point them our way.…
VIEWComplaints
1. How to submit a complaintHow complaints can be made:• Email - please send to complaints@redwoodcollections.com• Letter - write to Redwood Collections Ltd, Airport House, Croydon, CR0 0XZ• Telephone - please call the complaints line on 020 8080 4841 2. InvestigationComplaints will be acknowledged in writing within 5 business days.A designated…
VIEWGlossary
A court order to liquidate a company's assets and distribute proceeds to creditors, leading to closure.…
VIEWSuccessfully Referred
Your friend is in expert hands. We're on it and ready to deliver exceptional results.We'll be in touch with them shortly to get them up and running with our services. Once they have listed at least one debt with us, we will be in contact with you to arrange your…
VIEWLet us know what we can do to improve
Complete our 1-minute survey, and as a token of our appreciation, you'll receive a reduced commission rate of just 12% on the next case you refer to us.…
VIEWFeedback received
Your responses have been submitted successfully. As a token of our appreciation, you are now entitled to a 10% discount on our commission rate for your next case. When listing your next case, simply let us know that you have taken part in this survey, and we will take care of…
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