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What happens if my contact has 'gone away' or has no current address?
When a debtor has no current address, it's crucial not to write off the debt immediately. Instead, consider seeking professional help from a debt collection agency (DCA) experienced in debtor tracing. DCAs can use various methods, such as searching electoral rolls, financial data, and online platforms. If the initial trace is unsuccessful,…
VIEWI’m owed money, when do I bring in a debt collection agency?
While there is no definitive answer, you can introduce a debt collection agency as soon as an invoice is overdue. It is a good idea to limit the number of invoices that are unpaid for 90 days, to avoid cash flow issues. Or, if your resources are limited and a non-payer…
VIEWWhat if I have no written contract?
Not Having a Signed Contract Doesn't Excuse Non-Payment.While a signed contract is the most robust form of agreement, other types of agreements can also hold legal weight:Written Agreement: Communication through emails, texts, or messaging apps like WhatsApp can sometimes serve as a written agreement. For example, if both parties agree…
VIEWGlossary
A court order to liquidate a company's assets and distribute proceeds to creditors, leading to closure.…
VIEWDVB Hire
'We appointed Redwood Collections to help us retrieve monies owed and they were great from start to finish. They were never pushy and were always professional and offered great advice. Unlike some debt companies we have used in the past which when using it took great expense and time and took…
VIEWLibra Carpet Care
'I had an unpaid invoice from a client and after several attempts via phone, mail and email I had zero response and had to pass the debt on to Redwood Collections.It was easy to chat to them and after sending all the evidence required, they got straight onto it and…
VIEWHuckin & Co
'I am a small plumbing and heating business from Oxford. I had been contracted by a builder to complete a full refurbishment of the plumbing and heating in a 3-bed house he was renovating. The final payment was reduced by him by £700 for snagging. After 3 months, no snags…
VIEWHPS Students Ltd.
“As an SME who primarily works for large national and international student accommodation providers, we often find that we are not at the top of their creditors list, which can have a major impact on our cashflow projections. Due to having a close working relationship with all our customers we are…
VIEWKimberley Garage Ltd.
“It was good to know that we had a professional body behind us. Everyone I dealt with from the start has always been very helpful. It was also good to receive the monthly case reports, these kept us up to date with everything that was going on behind the scenes. In…
VIEWAlder Veterinary Practice
“We have used about 3-4 debt collection agencies over the last 4 years, and we had little success, and have usually ended up spending more money to chase bad debtors who didn’t pay. Redwoods have thus far been fantastic, their small fee is well worth it, and they work hard to…
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